Terms of Use

Last updated: November 26, 2025

Welcome to texasticketguys.com (the “Site”), operated by Ticket Guys PLLC (“Ticket Guys,” “we,” “us,” or “our”).

By accessing or using this Site, you agree to be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, do not use the Site.

These Terms govern your use of the Site and any information, tools, or services we make available through the Site (collectively, the “Services”).

1. No Legal Advice / Informational Purposes Only

The content on this Site is provided for general informational purposes only and is not legal advice.
  • You should not rely on any information on this Site as a substitute for consulting with a licensed attorney about your specific situation.
  • Laws change, and how a law applies can vary based on the facts.
  • You are solely responsible for consulting with your own attorney before taking or refraining from any action based on information from this Site.
Nothing on this Site is intended to create, and does not create, an attorney–client relationship between you and us.

2. No Attorney–Client Relationship via Site Use

Your use of the Site—including completing forms, using eligibility or “ticket qualification” tools, submitting information, or sending us messages—does not by itself create an attorney–client relationship.
An attorney–client relationship with Ticket Guys is formed only if and whe
  • We expressly agree to represent you, and
  • You receive and accept a written engagement agreement or retainer that we have signed.
Until those steps are completed:
  • We are not your attorneys.
  • We do not represent you in any court or proceeding.
  • You are fully responsible for all deadlines, court dates, fines, warrants, and legal consequences related to your citation(s).

3. Eligibility Tools & Online “Ticket Qualification”

We may provide online tools, forms, intake questionnaires, or automated/non-automated assessments that suggest:
  • Whether your citation may qualify to be processed online,
  • Whether you may be eligible for certain options (e.g., defensive driving, deferred disposition, etc.), or
  • Possible next steps or service options.
You acknowledge and agree that:
1. No Guarantee of Accuracy or Completeness
  • These tools and assessments are informational, preliminary, and not comprehensive.
  • They may be based on incomplete, outdated, or incorrect information, including information you provide.
  • We make no warranty that any such assessment is accurate, complete, or appropriate for your situation.
2. You Remain Responsible for Your Case
  • Even if our Site or team indicates that your ticket “qualifies” to be handled online, you may still be legally required to:
    • Appear in court,
    • Communicate directly with the court,
    • Pay fines and court costs,
    • Comply with judge or clerk instructions, or
    • Take other actions to avoid a warrant, additional fees, license suspension, or other consequences.
  • You are solely responsible for verifying your obligations with the court and complying with all instructions, notices, and deadlines.
3. No Liability for Incorrect Qualification or Outcomes
  • To the fullest extent permitted by law, we will not be liable for any harm, loss, or damage you suffer if:
    • Our Site, tools, or communications indicate that your citation qualifies to be processed online but the court or prosecutor requires additional steps, an in-person appearance, or rejects that approach;
    • You rely on our information or tools and miss a deadline, incur additional fines, have your license affected, or experience any other consequence;
    • There is any error, omission, misclassification, or technical problem related to your ticket information or how it was processed.
Your citation and case are ultimately controlled by the applicable court, prosecutor, and law—not by this Site or our tools.

4. No Guarantee of Results

We do not guarantee any particular outcome or result, including:
  • Dismissal of your ticket,
  • Reduction of fines,
  • Keeping points off your record,
  • Avoiding license suspension, or
  • Avoiding warrants or additional fees.
Any descriptions of past results, testimonials, or examples on the Site:
  • Are provided for illustrative purposes only, and
  • Do not guarantee a similar result in your case.

5. User Responsibilities

By using this Site or communicating with us, you agree that you:
  • Will provide accurate, complete, and current information;
  • Will not use the Site for any unlawful, fraudulent, or abusive purpose;
  • Will not attempt to gain unauthorized access to any part of the Site or our systems;
  • Will not use bots, scrapers, or other automated means to access the Site without our prior written consent.
You are solely responsible for:
  • Tracking and complying with all court dates, deadlines, and instructions;
  • Monitoring your mail, email, and notices from courts, DPS, or other government entities; and
  • Confirming your legal obligations directly with the court or your own attorney.

6. Intellectual Property

All content on this Site—including text, graphics, logos, icons, images, videos, and software—is owned by us or our licensors and is protected by copyright and other intellectual property laws.
You may:
  • View and download content from the Site for your personal, non-commercial use only.You may not, without our prior written consent:
  • Copy, reproduce, distribute, modify, publicly display, or create derivative works from any part of the Site or its content.

7. Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
If you do not agree with the Privacy Policy, you must stop using the Site.

8. Disclaimers

To the maximum extent permitted by law:
  • The Site and all Services and content are provided on an “AS IS” and “AS AVAILABLE” basis.
  • We make no representations or warranties of any kind, express or implied, including but not limited to:
    • Accuracy, completeness, or timeliness of information;
    • Non-infringement;
    • Fitness for a particular purpose; or
    • That the Site will be secure, error-free, or uninterrupted.
You use the Site at your own risk, and you are solely responsible for confirming any legal information with a qualified attorney and/or the appropriate court.

9. Limitation of Liability

To the fullest extent permitted by law, Ticket Guys, its owners, attorneys, employees, and agents will not be liable for:
  • Any indirect, incidental, consequential, special, punitive, or exemplary damages;
  • Any loss of profits, revenue, data, or goodwill;
  • Any consequences related to your citation, including but not limited to warrants, license suspension, increased fines, surcharges, court costs, or criminal/administrative penalties;
arising out of or related to:
  • Your use of or inability to use the Site;
  • Your reliance on any information, tools, or assessments provided by the Site;
  • Any error, omission, or delay in information or services; or
  • Any acts or omissions by courts, prosecutors, DPS, or other third parties.
In any event, to the extent we are found liable, our total aggregate liability to you arising out of or related to the Site and these Terms will be limited to the greater of:
  • The amount you actually paid to us through the Site for the specific Service giving rise to the claim, or
  • One hundred U.S. dollars (US $100).
Some jurisdictions do not allow limitations of certain liabilities, so parts of this section may not apply to you. In that case, the limitation will apply to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ticket Guys, its owners, attorneys, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
  • Your use of the Site or Services;
  • Your reliance on any information or tools from the Site;
  • Your violation of these Terms; or
  • Your violation of any rights of another person or entity.

11. Third-Party Links & Services

The Site may contain links to third-party websites or services (including court sites, payment portals, or government agencies) that are not owned or controlled by us.
We are not responsible for:
  • The content, accuracy, or policies of any third-party sites or services; or
  • Any actions or decisions taken by such third parties.
Accessing those sites or services is at your own risk and subject to their terms and policies.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the Site after any changes are posted constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Site.

13. Governing Law & Venue

These Terms and your use of the Site are governed by the laws of the State of Texas, without regard to its conflict of law rules.
You agree that any dispute arising out of or relating to these Terms or your use of the Site will be brought exclusively in the state or federal courts located in [County], Texas, and you consent to the personal jurisdiction of such courts.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms or agreements expressly referenced herein, constitute the entire agreement between you and us regarding your use of the Site.

16. Contact Us

If you have any questions about these Terms or the Site, you can contact us at:
  • Email: support@texasticketguys.com
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